It is recommended to purchase waxed furniture. In the mahogany furniture industry, there are always two processes of “waxing†and “paintingâ€. According to industry insiders, although some of the furniture using the "painting" process is also very good, but because of the "not very good to distinguish between true and false" after painting, "the coloring process can not recognize the material", and the painting is part of the business fraud a means. In addition, if the defects such as the drying rate of the wood itself are not covered by the "painting", it is safer to choose the waxed furniture for safety reasons at the time of purchase.
Liu Haichao, director of the marketing center and customer service manager of Liantianhong Furniture Co., Ltd., even suggested that consumers should deliver the furniture when it was just polished and not processed. "Because this way, even if there is a color, you can see it after sanding it with sandpaper."
Request for product brochure Zhao Fuzhen, director of the Redwood Furniture Consumer Rights Protection Office of the China Consumer Protection Foundation Anti-Counterfeiting Work Committee, said that consumers must first have a sense of protection rights when purchasing mahogany furniture. This is the basic premise for self-protection.
According to him, in accordance with national standards, mahogany furniture must also have product specifications. The product manual contains various information about the quality, process, maintenance, and maintenance of the product. There are detailed descriptions of what standards are used for the product and what materials are used. When purchasing mahogany furniture, consumers can request product specifications and maintain their rights and interests according to the contents of the manual. "If the manufacturer does not even have a product specification, indicating that it does not implement the national standard, the credibility will be greatly reduced."
The reporter reviewed "Dark and expensive hardwood furniture" (QB/T2385-2008) and found that the standard also has a clear definition of "product use instructions." The standard stipulates that the content should at least include: “product name, model specification, product implementation standard number and grade; name and grade of main raw and auxiliary materials, paints, adhesives and waxes; main technical performance parameters, use methods, attention Matters and maintenance methods; should be accompanied by a product quality express card; the product three packs, the warranty period should be no less than two years."
In the column of “Product Quality Express Cardâ€, the standard also stipulates: “Furniture materials shall be clearly stated separately for single materials and non-single materials (main materials and auxiliary materials). The full name of the materials shall be based on the name of the book or the name of the wood. Expressed in order: Chinese name, Latin name, common name, place of origin (where the wood common name and origin production reference is clearly indicated). The auxiliary material should also indicate the use part."
Therefore, if the manufacturer can provide the corresponding product specification and product quality express card according to the national regulations, it is equivalent to guarantee to the consumer. In case of any problems, the product specification and the quality express card can be used as corresponding evidence.
It is very important to ask for a certificate of product certification. When buying mahogany furniture, Zhao Fuzhen reminds consumers to remember to ask for a product certificate to ensure that the product meets relevant standards. After the problem occurs, the merchant will use “second-class goods†and “handlingâ€. "Price" and other reasons to shirk responsibility. If you have a product certificate, you can maintain your own rights and interests by conducting an item inspection in accordance with relevant regulations.
“Signing a contract is a guarantee for consumer rights.†Zhao Fuzhen said that when signing a contract, consumers should ask the merchant to write the name of the standard in the material column, or mark it as a common name to avoid the difference between understanding and common name. Rights cannot be guaranteed. How to write the name in the end? Luo Wei, director of the National Center for Quality Supervision and Inspection of Furniture and Indoor Environment, suggested that consumers should require merchants to write the name of the standard in the contract, write the Latin terminology of the wood (international common name) or follow the "China's main wood name" standard and "China's main The Chinese name specified in the “Imported Wood Name†standard is used to protect the rights and interests of the material due to disputes.
Liu Haichao also said that when buying mahogany furniture, consumers will be more secure when they go to the brand store to buy big brand products. In addition, when signing a contract, it is best to seal the mall and give yourself a layer of protection. In addition, he believes that consumers should indicate in the contract whether "is a full mahogany product" or "100% full mahogany", and once the merchant is found to have adopted non-redwood or other wood, he can be held accountable.
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